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Game One PH is aware of your concerns about use of your personal information. We attempt to use and share personal information that we collect online carefully and sensibly. This notice describes our privacy policy. By visiting gameone.ph, you are accepting the practices described in this privacy notice.

Our online privacy policy applies only to information that we collect from customers online who visits gameone.ph; it does not apply to any information collected at our retail stores and outlets. This website contains links to other websites. Game One PH is not responsible for the privacy practices or the content of such other websites.

In this document, the word "computer" means any device used to connect to gameone.ph, including, but not limited to, mobile devices.

 

We Gather the Following Personal Information About Customers:

Information That You Give Us: We receive and store any information you enter on our website or that you give us in any other way. You can choose not to provide certain information, but this will limit your ability to purchase products offered on the website, or to take advantage of some of our features for website customers.

When you place an order with us, your contact information is used to communicate related information, such as order and shipment confirmation, release date changes and requests for more information to facilitate the processing of your order. You may opt-out of these communications by canceling your order.

We use customer contact information from the account form to customize future shopping for you, to improve our website and stores, and, if you choose, to send you information about our company and to inform you of sales and special offers. If, after receiving a non-order related email, you do not want to receive such emails in the future, you can notify us, by clicking on the "unsubscribe" link attached to each email.

We obtain information about you when you search, buy, participate in a contest or questionnaire, communicate with customer service, or otherwise contact us or post information on the website. For example, you provide information when you search for a product; place an order through gameonegadget.com or provide information to update or create your account with us (you may have more than one account if you have used more than one e-mail address when shopping with us); communicate with us by phone, e-mail, or otherwise; complete a questionnaire or a contest entry form; create any wish or gift list; participate in any forums or discussion areas or product reviews; or create any alerts or other email notification services we may offer now or in the future. The information collected typically includes your name, address, and phone numbers; credit card information; people to whom purchases have been shipped, including addresses and phone number; content of reviews you may provide; e-mails to us; and any other personal information that you provide to us or post on the website.

Automatic Collection of Information: If you purchase any products online, or have any other interaction with our website, we will receive and store information that you provide or that is generated by your actions. For example, like many websites, we use "cookies," which are placed on your computer (explained in more detail below), to remember your name and the contents of your shopping cart. This allows you to leave our site, come back later, and still have the contents of your shopping cart intact. It also lets us personalize your experience at gameonegadget.com, tailoring the content to your interests. A number of companies offer utilities designed to help you visit websites anonymously, but if you use these utilities, it may limit your ability to use personalized features that we offer.

The information we receive or can determine from your interaction with our website includes your Internet (IP) address; login and password information; e-mail address; web browser type and version; operating system and computer platform; purchase history, which we may aggregate with similar information from other customers; the full Uniform Resource Locator (URL) clickstream to, through, and from our website, including date and time; cookie number; products you viewed or searched for; areas of our website you visited; and the phone number you used to call our toll-free number. We also may log the length of time of your visit and the number of times you visit and purchase from us. We assign you a unique internal identifier to help keep track of your future visits.

E-mail Communications: We provide email links on our "Customer Services" page that allow you to contact us directly with any questions or comments you may have. We may receive a confirmation when you open any e-mail that we send to you, if your computer supports such capabilities. If you send us any email, we will retain such email and your email address for response. We also may compare our customer list to lists received from other companies, in an effort to avoid sending unnecessary or duplicate messages to you.

Information from Other Sources: If we receive any information about you from other sources, we may add it to our account information. For example, if we receive a list of subscribers to a gaming publication, and we note that you are a subscriber, we may include that information in the account information that we store about you. Other examples of information we receive from other sources include updated delivery and address information from our carriers or other third parties, which we use to correct our records; account information, purchase or redemption information, and page-view information from business partners who operate their own websites or for which we provide any services; search term and search result information from searches conducted through the website; and credit history information from credit bureaus, which we use to help prevent and detect fraud.

 

An Explanation of "Cookies"

Cookies are alphanumeric identifiers that are placed by us on your computer's storage system through your web browser to enable our systems to recognize your browser when you make future visits to our website, and to store certain information (such as items placed in your shopping cart) between visits.

You can stop your computer from storing cookies if you want to. Most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. You should look in the "help" area shown on your browser's toolbar. Because cookies allow you to have the benefit of our personalized features, we recommend that you leave them turned on. You MUST have cookies enabled in order to checkout on our website.

 

Sharing of Information

Sharing with our Contractors. We also may employ other companies and individuals to perform functions on our behalf. Examples include order fulfillment, package delivery, postal mail and e-mail communications, customer lists management, data analysis, marketing assistance, credit card processing, and customer relationship management. These companies and individuals have access to personal information needed to perform their functions, but they are not permitted to use such information for other purposes without our permission.

Promotional Offers May be Sent to You. We may send you offers on behalf of our company or other businesses, or permit other businesses that we are working with to send you offers, if we believe that you may be interested in receiving these offers. If, after receiving a non-order related email, you do not want to receive such emails in the future, you can notify us, by clicking on the "unsubscribe" link attached to each email.

Sale or Acquisition of Business Units. As we continue to develop our business, we may buy or sell business divisions or companies, we may merge or combine with another company, or our company itself, or all or a significant part of its assets, may be acquired by another company. In such transactions, customer information generally is one of the transferred and shared business assets. The information transferred and shared remains subject to the promises made in any pre-existing privacy notice (unless, of course, the customer has agreed to be subject to new privacy notice terms). 

Legal Requirements and Protection of gameonegadget.com and Others. We may decide to release your account and other personal information if we believe release is appropriate or necessary to comply with the law, to enforce or apply our website terms of use and other agreements, or to protect the rights, property, or safety of gameonegadget.com, our users, or others. This information may be released or exchanged with other companies and organizations to protect against fraud, or for credit risk reduction. We will cooperate with law enforcement and judicial authorities, and we may provide personally identifiable information to appropriate government authorities upon receipt of a subpoena or court order, or to cooperate with a law enforcement investigation. We will fully cooperate with law enforcement agencies in identifying those who use our services for illegal activities. We also reserve the right to report to law enforcement agencies activities that we in good faith believe to be illegal. We undertake no obligation or duty to release such information, however, unless we are required to do so under applicable law.

Other Circumstances. If we want to share personal information other than as permitted or described above, we will notify you, and you may choose to instruct us not to share the information.

 

Security of Information Stored by Us

During transmission of information by you to our website, we use Secure Sockets Layer (SSL) software, which encrypts information you input. We reveal only the first two and last two digits of your credit card number when confirming an order, but we have to transmit the entire credit card number to the credit card processor or company during order processing.

To the extent that you use our website, and connect to us through your computer, anyone with access to your computer may be able to access our website and conduct transactions in your name. We have no ability to know who has access to your computer, or to your credit card information, or who you have authorized to use such computer or information. Persons with access to your computer may be able to view any private or stored account information or other information that you have given to us. Accordingly, you are responsible for any transactions that are made in your name by someone who has access to your computer or your credit card number. It is important for you to protect against unauthorized access to any login or password information, and to your computer.

 

You May Access, Change or Modify Your Personal Information

If you have purchased from us or created an account, our site provides you the opportunity to review, correct, or update your account information. You can do this by:

  1. Accessing gameone.ph and clicking on the "My Account" link.
  2. Sending email to [email protected]

 

Your Right to Choose (Opt-Out)

You always may choose not to provide information. Obviously, if you choose not to provide necessary information, we may not be able to process your orders or inquiries. If we permit you to update any information that we store about you, we may keep a copy of the previous information for our records.

If, after receiving a non-order related email, you do not want to receive such emails in the future, you can notify us, by clicking on the "unsubscribe" link attached to each email. 

 

We May Change These Terms

Whether or not you have viewed our terms and conditions of use of this website, or this privacy notice, and whether or not you have chosen to not receive notices from us, those terms and notices will still govern your use of gameone.ph. We may update or change our terms of use and this privacy notice at any time and from time to time, as we determine is appropriate. It is your responsibility to review them for changes.

 

Use of Our Website by Children

Gameone.ph does not sell products for purchase by children. We sell children's products for purchase by adults. If you are under 18, you may use gameone.ph only with the involvement of a parent or guardian.

 

Terms and Conditions of Use, Notices, and Revisions

If you choose to visit our website, your visit and any dispute over privacy is subject to this privacy notice and our Terms and Conditions of Use, including limitations on damages, arbitration of disputes, and application of the law of the Republic of the Philippines. If you have any concerns or questions about this privacy statement, the practices of this site, or your dealings with this website, you can contact:

[email protected]

As is the case with any business, our business changes over time, and our privacy notice and the Terms and Conditions of Use also will change. We may e-mail reminders of our notices and conditions. You should frequently check our website to see recent changes to these terms and policies. Unless stated otherwise, our current privacy notice applies to all information that we have about you and your account.

 

Data Privacy Act of 2012 

  1. Game One PH is committed to complying with Republic Act 10173 or the Data Privacy Act of 2012 and its Implementing Rules and Regulations.
  2. . In the course of providing you with the Services or access to the Platform (as defined in the Terms of Use), we will be collecting, using, disclosing, storing and/or processing data, including your personal data.

  3. This Privacy Policy exists to keep you in the know about how we collect, use, disclose, store and/or process the data we collect and receive during the course of providing the Services or access to the Platform to you, our customer. We will only collect, use, disclose, store and/or process your personal data in accordance with this Privacy Policy.
  4. BY CLICKING OR CHECKING “SIGN UP”, “I AGREE TO GAME ONE PH PRIVACY POLICY”, “I AGREE AND CONSENT TO THE COLLECTION, USE, DISCLOSURE, STORAGE AND/OR PROCESSING OF MY PERSONAL DATA FOR THE PURPOSE STATED IN, AND UNDER THE TERMS OF, GAME ONE’S PRIVACY POLICY” OR SIMILAR STATEMENTS AVAILABLE AT THE LAZADA REGISTRATION PAGE, YOU ACKNOWLEDGE THAT YOU HAVE BEEN NOTIFIED OF AND UNDERSTOOD THE TERMS OF THIS PRIVACY POLICY AND THAT YOU HAVE AGREED AND CONSENTED TO THE COLLECTION, USE, DICLOSURE AND/OR PROCESSING OF YOUR PERSONAL DATA AS DESCRIBED AND UNDER THE TERMS HEREIN.
  5. We may update this Privacy Policy from time to time. Any changes we make to this Privacy Policy in the future will be posted on this page whereupon your consent to said changes, continued use of the Services, access to the Platform or use of the Services, including placing Orders on the Platform, shall constitute your acknowledgment and acceptance of the changes we make to this Privacy Policy. Please check back frequently to see any updates or changes to this Privacy Policy.
  6. Personal Data means any information, whether recorded in a material form or not, from which the identity of an individual is apparent or can be reasonably and directly ascertained by the entity holding the information, or when put together with other information would directly, indirectly, and certainly identify an individual.
  7. During the course of your use of the Platform and the provision of the Services, we may collect personal data from you, which includes but is not limited to:

               (a) Identity data, such as your name, gender, profile picture, and date of birth;

               (b) Contact data, such as billing address, delivery address, email address and phone numbers;

               (c) Account data, such as bank account and payment details;

               (d) Transaction data, such as details about orders and payments to and from you, and other details of products and Services that you have purchased or obtained through the Platform;

               (e) Technical data, such as internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, international        mobile equipment identity, device identifier, and other information and technology on the devices you use to access the Platform;

               (f) Profile data, such as your username and password, purchases or orders made by you, your interests, preferences, feedback and survey responses;

               (g) Usage data, such as information on how you use the Platform, products and Services or view any content on the Platform;

               (h) Location data, such as when you capture and share your location with us in the form of photographs or videos and upload such content to the Platform;

               (i) Biometric data, such as voice files when you use our voice search function, and facial and other bodily features and voice of yourself and/or another other persons featured in your video when you upload videos onto the Platform; and

               (j) Marketing and communications data, such as your preferences in receiving marketing from us and our third parties and your communication preferences.

7.1 During the course of your use of the Platform and the provision of the Services, we may receive personal data from you in the following situations:

               (a) When you create an account with us;

               (b) When you apply for any of the Services or purchase any products available on the Platform;

               (c) When you use any of the features or functions available on the Platform or Services;

               (d) When you record any user-generated content which is uploaded on the Platform;

               (e) When you subscribe to our publications or marketing collaterals;

               (f) When you enter a competition, promotion or survey;

               (g) When you participate in any activity or campaign on the Platform;

               (h) When you log in to your account on the Platform or otherwise interact with us via an external service or application, such as Facebook or Google;

               (i) When any other user of the Platform posts any comments on the content you have uploaded on the Platform or when you post any comments on other users’ content uploaded to the Platform;

               (j) When a third-party lodges a complaint against you or the content you have posted on the Platform; 

               (k) When you access or use mobile games (including our augmented reality games) on the Platform; and

               (l) When you interact with us offline, including when you interact with our outsourced customer service agents.

7.2  During the course of your use of the Platform and the provision of the Services, you expressly consent to the transfer of your personal data from third parties to Game One PH for the purposes set out in this Privacy Policy or any other terms.

7.3. You must only submit personal data which is accurate and not misleading and you must keep it up to date and inform us of any changes to the personal data you have provided to us. We shall have the right to request for documentation to verify the personal data provided by you as part of our customer verification processes.

7.4. We will only be able to collect your personal data if you voluntarily submit the personal data to us or as otherwise provided for under this Privacy Policy. Unfortunately, if you choose not to submit your personal data to us or subsequently withdraw your consent to our use of your personal data, we may not be able to provide you with the Services or access to the Platform.

7.5. You may access and update your personal information submitted to us at any time as described below.

7.6. If you provide personal data of any third party to us, you represent and warrant that you have obtained the necessary consent, license and permissions from that third party to share and transfer his/her personal data to us, and for us to collect, store, use and disclose that data in accordance with this Privacy Policy.

7.7. If you sign up to be a user on our Platform using your social media account or link your Game One PH account to your social media account or use certain other Game One PH social media features, we may access personal data about you which you have voluntarily provided to your social media provider in accordance with the provider's policies and we will manage your personal data in accordance with this Privacy Policy.

8. The personal data we collect from you or via third parties may be used by us, or shared with or transferred to third parties (including related companies, third party service providers and their service providers and related companies, companies located both inside and outside your home country, third party sellers and other users), for certain purposes, which include but are not limited to the following:

               (a) To facilitate your use of the Services or access to the Platform,

               (b) To respond to your queries, feedback, claims or disputes, whether directly or through our outsourced customer service agents;

               (c) To process orders you submit through the Platform (Payments that you make through the Platform for products, whether sold by us or a third-party seller, will be processed by our agent);

               (d) To deliver the products you have purchased through the Platform, whether sold by us or a third-party seller. We may pass your personal information on to a third party in order to make delivery of the product to you (for example to our courier or supplier), whether the product is sold through the Platform by us or a third-party seller;

               (e) To update you on the delivery of the products, whether sold through the Platform by us or a third-party seller, and for customer support purposes;

               (f) To compare information, and verify with third parties in order to ensure that the information is accurate;

               (g) To ascertain your identity for fraud detection purposes;

               (h) To facilitate the takedown of prohibited and controlled items from our Platform;

               (i) To administer your account (if any) with us;

               (j) To verify and carry out financial transactions in relation to payments you make online;

               (k) To audit the downloading of data from the Platform;

               (l) To improve the layout or content of the pages of the Platform and customise them for users;

               (m) To identify visitors on the Platform;

               (n) To carry out research on our users’ demographics and behaviour;

               (o) To provide you with information we think you may find useful or which you have requested from us, including information about our or third party sellers’ products and services, provided you have indicated that you have not objected to being contacted for these purposes;

               (p) To display your name, username or profile on the Platform;

               (q) To allow other users to identify you (via the "Find my friends" or any other similar function) as a user of the Service, to allow you to find other users and to connect with them on the Platform, and to support the socializing function of the Services;

               (r) To promote the Services and use information that you give to us, such as user-generated content (including video content) that you can choose to upload or broadcast on our Platform and will be accessible on the internet and may be shared by the public (the latter of which is not within our control), as part of our advertising and marketing campaigns to promote the Platform;

               (s) To process any complaints, feedback, enforcement action and take-down requests in relation to any content you have uploaded to the Platform;

               (t) To display on scoreboards on the Platform in relation to campaigns, mobile games or any other activity;

               (u) To derive further attributes relating to you based on personal data provided by you (whether to us or third parties), in order to provide you with more targeted and/or relevant information;

               (v) To send you marketing or promotional materials about our or third-party sellers’ products and services from time to time; and

               (w) We may also conduct automated decision-making processes in accordance with any of these purposes.

8.1. For the avoidance of doubt, you acknowledge and consent to Lazada sharing anonymised information such as but not limited to in the following circumstances:

               (a) Aggregated information. We may conduct joint data analytics projects with selected third-party providers using anonymised information to predict user interests and provide users with more targeted and/or relevant information based on aggregated information about that user’s activities outside the Platform

               (b) Behavioural-based advertising. We may collaborate with selected third parties using anonymised information to derive certain models that would facilitate more accurate advertising to selected users.

8.2. You may unsubscribe from receiving marketing information at any time by using the unsubscribe function within the electronic marketing material. We may use your contact information to send newsletters from us and from our related companies.

8.3. In exceptional circumstances, we may be required to disclose personal information, such as when there are grounds to believe that the disclosure is necessary to prevent a threat to life or health, or for law enforcement purposes, or for fulfilment of legal and regulatory requirements and requests.

8.4. We may share and permit the sharing of your personal data with third parties and our affiliates for any of the abovementioned purposes, including but not limited to, facilitating your use of the Services, completing a transaction with you, managing your account and our relationship with you, marketing and fulfilling any legal or regulatory requirements and requests as deemed necessary by us. In sharing your personal data with them, we endeavour to ensure that the third parties and our affiliates keep your personal data secure from unauthorised access, collection, use, disclosure, processing or similar risks and retain your personal data only for as long as they need your personal data to achieve the abovementioned purposes.

8.5. If you are located in the Philippines, we may transfer or permit the transfer of your personal data outside of the Philippines for any of the purposes set out in this Privacy Policy.

  1. 9. To safeguard your personal data from unauthorised access, collection, use, disclosure, processing, copying, modification, disposal, loss, misuse, modification or similar risks, we have introduced appropriate administrative, physical and technical measures such as:

               (a) Restricting access to personal data to individuals who require access;

               (b) Maintaining technology products to prevent unauthorised computer access;

9.1. If you believe that your privacy has been breached by Game One PH, please contact us immediately.

9.2. You should be aware, however, that no method of transmission over the internet or method of electronic storage is completely secure. While security cannot be guaranteed, we strive to protect the security of your information and are constantly reviewing and enhancing our information security measures.

9.3. Your password is the key to your account. Please use unique numbers, letters and special characters, and do not share your Game One PH password to anyone. If you do share your password with others, you will be responsible for all actions taken in the name of your account and the consequences. If you lose control of your password, you may lose substantial control over your personal data and other data submitted to Game One PH. You could also be subject to legally binding actions taken on your behalf. Therefore, if your password has been compromised for any reason or if you have grounds to believe that your password has been compromised, you should immediately contact us and change your password. You are reminded to log out of your account and close the browser when you are finished with using a shared computer.


10. We will only retain your personal data for as long as we are either required to by law or as is relevant for the purposes for which it was collected.

10.1. We will cease to retain your personal data, or remove the means by which the data can be associated with you, as soon as it is reasonable to assume that such retention no longer serves the purposes for which the personal data was collected, and is no longer necessary for any legal or business purpose.

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